Pollo Regio Irving

45873 ( 6632 reviews )
Checking... 10:00 AM - 10:00 PM See Hours
$10–20
1105 W Shady Grove Rd, Irving, TX 75061, United States
+1 972-313-8100

At Pollo Regio Irving, diners are welcomed into a cozy and inviting atmosphere that sets the stage for a delightful meal. Located at 1105 W Shady Grove Rd, this Mexican restaurant has quickly become a favorite among locals, earning rave reviews for its mouthwatering offerings. The signature Pollo entero is a standout, praised for its crispy exterior and juicy, perfectly seasoned meat. With an array of sauces available, each bite offers a unique twist that keeps customers coming back for more.

Exceptional customer service enhances the dining experience at Pollo Regio. Guests frequently mention the friendly staff, particularly Elvia, who goes above and beyond to ensure satisfaction. Cleanliness and a fresh salsa bar further elevate the experience, with patrons noting improvements under new management.

From the savory grilled chicken to enticing drinks like the popular pineapple beverage, there’s something for everyone here. The overall value is impressive, making Pollo Regio a must-visit for anyone in search of delicious Mexican cuisine in Irving. Whether you choose to dine in or take out, this restaurant promises a meal that delights both the palate and the spirit.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • Service options
    • Has outdoor seating
    • Offers delivery
    • Has drive-through
    • Offers takeaway
    • Serves dine-in
  • Highlights
    • Has fast service
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves comfort food
    • Serves food
    • Quick bite
  • Dining options
    • Serves lunch
    • Serves dinner
    • Has catering
    • Serves dessert
    • Has seating
  • Amenities
    • Has toilet
    • Has Wi-Fi
    • Free Wi-Fi
  • Atmosphere
    • Casual
    • Cosy
    • Quiet
    • Trendy
  • Crowd
    • Good for groups
    • Popular with tourists
  • Payments
    • Accepts NFC mobile payments
    • Credit cards
  • Children
    • Good for kids
    • High chairs available
    • Has kids' menu
  • Parking
    • Free of charge street parking
    • Free parking lot
    • Plenty of parking

Reviews For Pollo Regio Irving

Yenely Tovar
Jun 30,2025
I recently visited Pollo Regio and it was a delightful experience! The ambiance was cozy and inviting, perfect for a relaxed meal with friends or family. **Food:** The star of the show, of course, was the chicken. I tried their signature Pollo entero and it was absolutely delicious—crispy on the outside, juicy on the inside, and seasoned to perfection. The variety of sauces available added a fun twist to each bite. **Service:** The staff at Pollo Regio were friendly and attentive. They made sure our glasses were never empty and were quick to accommodate any special requests. Their warm and welcoming demeanor added to the overall positive experience. **Price:** The prices were reasonable, especially considering the quality of the food. It felt like great value for the portions and flavors we enjoyed.
Joel Pena
Jun 26,2025
Huge shoutout to Elvia for giving me the best customer service I’ve ever received at this Pollo Regio — honestly, some of the best anywhere! She was friendly, fast, and made sure my order was perfect. You can tell she genuinely cares about the customers and takes pride in her work. Elvia went above and beyond, and it made my whole experience that much better. Pollo Regio is lucky to have her! Thank you for your hard work, girl!
Amanda Carrasco
Jun 24,2025
This location must be under new management. The staff were friendly and helpful, the restaurant was clean, and the salsa bar was fresh. I've been to several different locations and the chicken at my most recent visit to this location last week was the best I've had thus far. Def recommend this location!!
Kathy Argueta
May 31,2025
The food is off the top I would 100% recommend this if you’re in the look of grilled chicken, rice and beans and let’s not talk about the drinks they have especially the pineapple drink is so good I would recommend if you want something savory and sweet, not for everyone but that’s my Togo when i go and order, customer service is also to talk about not every place is friendly but this place is so nice and welcoming, so if you’re down to go then you guys know where.
Jose Beltran
May 12,2025
Based on the full services at this place l had my best experience. Food fresh great quality and really good atmosphere. I am very pleased to recommend this place. Either take out or dine in.
Em
Apr 19,2025
I came here for the first time from California and I have to say, WE NEED THIS PLACE IN CALIFORNIA !!!!! I wasn't sure what to order but Ruby was very helpful and explained each type of meat option and I just had to try them all. EVERYTHING was soft tender and generous in portion. I loved everything I ordered was so good I have to come back here before I leave! I highly recommend the beef, chicken, Barbacoa, and they have the best crispy chips ready for you to help yourself as well.
William Arredondo
Apr 8,2025
First time at this Pollo Regio and honestly, it hit the spot. The chicken was on point—juicy, flavorful, and just how I like it. But what really made the visit special was the service. The ladies at the counter were super kind, welcoming, and had the kind of smiles that brighten your day. You can tell when someone enjoys their job, and they definitely made me feel at home. I’ll definitely be back... for the chicken, of course ... but also for that amazing service that makes you want to come back. Thanks for the great vibe!
Tanya Princess Purple Passion Taylor
Mar 26,2025
This is my go to spot for nachos! I buy queso and chips and usually a couple side dishes when not in mood to cook also a favorite is the taco platter. Love their sauces and everyone working at night is amazing and friendly. Edit unfortunately changes date. This was from 2 weeks prior. Remember I said how the evening crew was friendly and amazing.. .well today we gave the day crew another visit. If I had experienced for the first time this restaurant while day crew working, I would have never returned. Honestly they could use a lesson from night crew on customer service!!!

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